Privacy Policy

Last updated: March 26, 2026

BigData LLC (“Fingerprint”, “we”, “us”, “our”) operates the fingerprint.to platform. This Privacy Policy explains how we collect, use, and protect information when you use our service.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Password (stored as a salted hash — we never store plaintext passwords)
  • Account preferences and settings

Billing Information

If you subscribe to a paid plan, we collect:

  • Payment method details (processed and stored by our third-party payment processor — we do not store full card numbers)
  • Billing address
  • Transaction history and invoices

Search Data

When you perform searches, we log:

  • Search queries (usernames, names, or emails you look up)
  • Search results returned
  • Timestamps and search type

Usage Data

We automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and features used
  • Device information

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Fingerprint platform
  • Process your search queries and deliver results
  • Maintain audit trails for compliance purposes
  • Prevent abuse, fraud, and unauthorized access
  • Communicate service updates and security notices
  • Comply with legal obligations

We do not sell personal information to third parties, build advertising profiles, or train machine learning models on your search queries.

3. Data Sources

Fingerprint aggregates publicly available information from across the internet. We do not:

  • Access private or password-protected accounts
  • Circumvent security measures or access controls
  • Use unauthorized scraping, hacking, or social engineering
  • Access data that requires authentication to view

FCRA Notice: Fingerprint is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Information provided by Fingerprint does not constitute a consumer report and may not be used to determine eligibility for credit, insurance, employment, housing, or any other purpose regulated by the FCRA. For more information, see Section 2 of our Terms of Service.

4. Rights of Data Subjects (Individuals in Search Results)

If your personal information appears in Fingerprint search results and you would like it removed, you may submit an opt-out request. We respect individual privacy and will process removal requests in a timely manner.

To request removal of your information:

  • Email [email protected] with the information you would like removed and sufficient details to verify your identity

We will process verified removal requests within 30 days. Note that Fingerprint indexes publicly available information — removal from Fingerprint does not remove your information from the original public sources.

5. Data Security

We implement industry-standard security measures:

  • Encryption in transit— all connections are encrypted between your device and our servers
  • Encryption at rest— stored data is encrypted using industry-standard methods
  • Access controls— internal access to data is restricted on a need-to-know basis
  • Secure sessions— authentication tokens are managed securely to prevent unauthorized access
  • Monitoring— we monitor our systems for security threats and anomalies

6. Data Retention

  • Account data— retained while your account is active. Upon account deletion, your account is deactivated and personal information is de-identified. Certain records may be retained in de-identified form for platform integrity, fraud prevention, and compliance purposes.
  • Search history— retained per your account settings. You may request deletion of search history by contacting us.
  • Usage logs— retained for up to 90 days for security and debugging purposes.
  • Aggregated analytics— may be retained indefinitely in de-identified form.

7. Third-Party Sharing

We do not sell, rent, or trade your personal information. We may share data with:

  • Service providers— infrastructure and hosting providers who process data on our behalf under strict contractual obligations.
  • Legal compliance— when required by valid legal process (subpoena, court order, or applicable law). We will notify you unless legally prohibited.
  • Business transfers— in connection with a merger, acquisition, or sale of assets, with advance notice.

8. Your Rights (Platform Users)

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Delete your account and request removal of personal data
  • Export your data in a portable format
  • Object to certain data processing activities
  • Opt out of the sale or sharing of your personal information (see Section 9 below)

To exercise any of these rights, contact us at [email protected].

9. State Privacy Rights (CCPA / CPRA and Other State Laws)

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or another state with applicable consumer privacy legislation, you have additional rights regarding your personal information:

  • Right to know— you may request details about the categories and specific pieces of personal information we have collected about you
  • Right to delete— you may request deletion of personal information we have collected, subject to certain legal exceptions
  • Right to opt out— you may opt out of the “sale” or “sharing” of your personal information as defined by applicable law
  • Non-discrimination— we will not discriminate against you for exercising your privacy rights

We do not sell personal information of our platform users for monetary consideration. To the extent that making search results available to other users constitutes “sharing” under applicable law, individuals whose information appears in search results may submit opt-out requests as described in Section 4 above.

To submit a verifiable consumer request, email [email protected] with “Privacy Rights Request” in the subject line. We will respond within 45 days.

10. Cookies

We use strictly necessary cookies for:

  • Session authentication
  • Security (CSRF protection)
  • User preferences

We do not use third-party tracking cookies or advertising cookies.

11. International Data Transfers

If you access our service from outside the United States, your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

12. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate parental or guardian consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] so that we can take appropriate action to remove that information from our systems.

In compliance with the Children's Online Privacy Protection Act (COPPA) and similar laws, we do not knowingly solicit data from, market to, or allow the registration of users under the age of 18. If you are under 18, do not use the Service or provide any personal information to us.

13. Governing Law

This Privacy Policy is governed by the laws of the State of Wyoming, United States, consistent with our Terms of Service.

14. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our platform. Continued use of the service after changes constitutes acceptance.

15. Contact

For privacy-related questions or requests, email [email protected].