Terms of Service

1. Description of Service

Fingerprint is a digital intelligence platform that provides lookup tools across online sources and third-party data providers. Depending on the features available to your account, the service may allow users to look up usernames, names, email addresses, phone numbers, addresses, domains, IP addresses, password or hash lookup terms, and other supported fields to discover associated online accounts, exposures, and public or third-party data.

Fingerprint is designed for lawful use cases including, but not limited to, cybersecurity research, personal digital footprint awareness, brand protection, fraud prevention, compliance research, and identity correlation in lawful investigations.

2. FCRA Disclaimer

Fingerprint is NOT a consumer reporting agency as defined by the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq. The data provided by Fingerprint does not constitute a “consumer report” as defined by the FCRA.

You must not use Fingerprint or any information obtained through Fingerprint to:

• Make decisions regarding consumer credit, insurance, employment, tenant screening, or any other purpose regulated by the FCRA
• Determine an individual's eligibility for credit, insurance, employment, housing, or any other benefit
• Evaluate an individual for debt collection purposes
• Assess risk for any consumer-initiated business transaction
• Verify a person's identity for a legal, financial, employment, housing, insurance, or similar eligibility decision

By using Fingerprint, you certify that you will not use the service or its data for any purpose covered by the FCRA or any analogous state law. Violation of this provision will result in immediate termination and may result in legal action.

3. Eligibility, Guest Use, and Account Registration

Limited demo features may be available without an account. Guest and demo searches are still use of Fingerprint and are subject to these Terms, our Privacy Policy, and the same eligibility, lawful-use, FCRA, acceptable-use, and rate-limit requirements that apply to account-based use.

To use account-based features, saved history, dashboards, paid plans, or other authenticated parts of Fingerprint, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

You are responsible for all activity under your account and for searches you submit.

To request closure of your account, use our data removal request form.

4. Acceptable Use

You agree to use Fingerprint only for lawful purposes. These rules apply to all use, including guest and demo searches. By using the service, you represent and warrant that you have a legitimate and lawful reason for each search you conduct.

You must not use the service to:

• Stalk, harass, threaten, or intimidate any person
• Publish private information about individuals with intent to harm (doxing)
• Make any determination of eligibility for credit, insurance, employment, housing, education, or any benefit regulated by the FCRA or equivalent state laws
• Collect debts or assess risk for any consumer-initiated transaction
• Violate any applicable local, state, national, or international law
• Conduct unauthorized surveillance of any individual
• Circumvent any access controls or security measures on third-party platforms
• Scrape, redistribute, sublicense, or resell data obtained through Fingerprint without prior written authorization
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the service for any form of discrimination prohibited by law
• Use automated tools, bots, or scripts to access the service beyond the rate limits of your plan, demo access, or published service limits
• Submit searches or use results in a way that violates another person's privacy, publicity, or data protection rights

Violations may result in immediate account termination without refund, blocking of guest or demo access, and, where applicable, referral to law enforcement.

5. Data Sources

Fingerprint returns information from public web sources and third-party data providers. Public web results are based on information that is publicly available online. Other lookup results may include records supplied by third-party providers, including people-search, breach, exposure, and similar datasets.

We do not:

• Hack, breach, or access private systems
• Bypass authentication or security mechanisms
• Access private or password-protected accounts on your behalf
• Guarantee the accuracy, completeness, or currency of results

Search results reflect information available to Fingerprint or its providers at the time of the query. We are not responsible for the accuracy of information published by third parties or supplied by data providers.

6. Pricing and Payment

• Free tier— available with rate limits as described on our pricing page.
• Paid plans— if you subscribe to a paid plan, you will be billed on a recurring basis. Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date.
• Cancellation— if you have a paid subscription, you may cancel at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period.
• Refunds— we do not offer refunds for partial billing periods. If you believe you were charged in error, contact [email protected] within 30 days of the charge.
• Price changes— prices are subject to change with at least 30 days' advance notice. Continued use after a price change constitutes acceptance.
• Payment processing— payments are processed by a third-party payment processor. By subscribing to a paid plan, you agree to the payment processor's terms of service in addition to these Terms.
• Enterprise— custom pricing and terms available upon request.

7. Intellectual Property

All content, branding, software, and technology comprising Fingerprint is owned by us or our licensors. You may not copy, modify, distribute, or reverse-engineer any part of the platform.

Data returned from searches is sourced from public records and third-party platforms. We do not claim ownership of third-party data.

8. Disclaimer of Warranties

Fingerprint is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The service will be uninterrupted, secure, or error-free
• Results will be accurate, complete, or current
• The service will meet your specific requirements

9. Limitation of Liability

To the maximum extent permitted by law, Fingerprint and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of service

Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Fingerprint from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the service, violation of these Terms, or infringement of any third-party rights.

11. Termination

We may suspend or terminate your account, block guest or demo access, or otherwise limit access at any time for violation of these Terms or for any reason with notice. To request closure of your account, use our data removal request form.

Upon termination:

• Your right to access the service ceases immediately
• We will handle your account data in accordance with our Privacy Policy
• Provisions that by their nature should survive termination will survive

12. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

13. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration administered by the American Arbitration Association, except where prohibited by law. You retain the right to bring claims in small claims court.

Class action waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Fingerprint.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fingerprint regarding your use of the service, and supersede any prior agreements.

16. Changes to Terms

We may update these Terms at any time. Material changes will be communicated with at least 30 days' notice via email or platform notification. Continued use after changes take effect constitutes acceptance.

17. Contact

For questions about these Terms, email [email protected].