@contacting

International Newness Group (think the suffix – Ing) Ing is a new South African organisation operating the services sector. Our main focus is in the telecommunications industry. Our Vision is to change lives using wireless communication network infrastructure and technologies, to offer innovative, pioneering products and services and to contribute to the digital revolution swiping across the globe. Our first offering is called Contact Ing. These are contact center outsourcing and consulting services. We develop processes and systems for handling volumes of omni-channel customer related communications. Whether these occur on (come thru) the telephone, fax, email, sms and the wide variety of Web 2.0 technologies, we can help your organisation process them efficiently and effectively. With our assistance, never miss an opportunity to talk with your customers when they want to talk to you. Whether this is to request information or to make a purchase we can help ensure that these transactions happen. Satisfying our small to medium enterprise clients is our primary Mission, through offering unparalleled outsourced customer related communication and consulting services of international standard. By effectively balancing people, processes and technology to maximize revenue generation, reducing costs and satisfying all involved parties with the clients being a focal party.

Chill and friendly place!