@shabeymae

I am Shabey Mae Pacaña, a 22-year-old woman from Cebu, Philippines. I am now pursuing a Bachelor's Degree of Business Administration in Marketing Management and I am now currently in my 3rd year in the university. My skills and characteristics are: • Social Media Marketing • Marketing • Branding • Writing • Documenting • Logo Designing •Competent and meticulous in doing Instagram, Twitter, Facebook, TikTok and YouTube •Has a decent skills of knowledge using Word, Internet and Email •Well-organized in terms of doing actual work •Finishes task in time •Committed •Social and flexible •Fast learner I have experience for being a chat moderator in e-commerce company specializing in hardware tools, my primary role involves managing and monitoring customer interactions on the chat platform. Ensuring that customers' inquiries, concerns, and feedback are addressed promptly and professionally. I also have a BPO experience typically involves selecting and playing relevant audio responses based on the customer's inquiries, feedback, or statements. Enhancing the customer experience by providing appropriate and engaging audio responses that help address customer concerns or inquiries.

I am currently second year college turning third year in the next school year. Since I am a product of online classes it gave me opportunity to explore more in making videos and editing pictures through different apps since it was our one of completion back then. I can guarantee you to offer great services and grow in my said skills.